My WordPress site does not appear in WP Toolkit
Confirm that you are viewing the correct cPanel account or Plesk subscription, then run Scan from WP Toolkit. If the site still is not detected, verify that the WordPress files are complete, wp-config.php exists, and the database connection works. Do not install another copy over the existing site.
WP Toolkit shows old information
Use the site's refresh/synchronization control. Use Check updates when the stale information concerns WordPress, plugin, or theme updates.
The one-click Log in button does not work
Try the normal WordPress login at /wp-admin/. If direct login works, refresh WP Toolkit's site data and review the installation log for the failed one-click operation.
An update failed
Review WP Toolkit Logs, note the exact error, verify that the website still loads, and check whether a restore point or recent backup exists before making additional changes.
WP Toolkit reports insufficient disk space
Backups, cloning, Smart Updates, restore points, and other operations may require significant temporary storage. Review disk usage and remove only files or old backups you have verified are no longer required.
The site is stuck in maintenance mode
Check the WP Toolkit Maintenance mode switch. If it is already off, first confirm that no WordPress update is still running before investigating a leftover .maintenance file from an interrupted update.
WP Toolkit reports a Security Risk
Open Security Risk / Vulnerable Components, identify the affected component, and check for a supported update. Remove unused software that is no longer needed.
I do not see Clone, Smart Updates, or hardening
On cPanel, these controls require the corresponding Deluxe features. On Plesk, check extension availability, permissions, and licensing; Smart Updates is premium. A cPanel Deluxe label does not establish availability in Plesk.
I detached a site and now it is gone
Run Scan. Detaching removes a site from WP Toolkit management but does not delete the WordPress files or database.
I accidentally used Remove
Stop making unnecessary changes and check your available backups before attempting recovery. Remove is destructive; Detach is not.
Panel navigation and availability: cPanel WP Toolkit feature guidance; Plesk WP Toolkit guide.
