Knowledgebase - WreckHost

Viewing articles tagged 'troubleshooting'

Diagnosing Website File Permission Errors Linux permissions control which users and processes can read, write, or execute files and... Diagnosing a Website That Is Serving Files From the Wrong Directory If edits do not appear or a domain shows another site’s content, verify the domain’s document... Diagnosing PHP Upload Failures and Size Limits PHP uploads are constrained by several settings. The effective upload limit can be lower than... How to Trace Email with Track Delivery Track Delivery shows delivery reports for mail processed by the cPanel account and is one of the... What to Do When cPanel Reports Disk Quota Exceeded A disk quota exceeded condition means the hosting account has reached its allowed storage limit.... Diagnosing a PHP Memory Exhausted Error A PHP “Allowed memory size … exhausted” error means the script attempted to allocate more memory... Diagnosing a PHP Maximum Execution Time Error A maximum execution time error occurs when a PHP request exceeds its configured execution-time... How to View WP Toolkit Logs WP Toolkit keeps activity logs for managed WordPress installations. Logs can help explain why a... Diagnosing a PHP Version Compatibility Problem Applications, plugins, and themes can require a minimum PHP version or fail on a version they do... Diagnosing a Cron Command That Works Manually but Not on Schedule A command can work in an interactive shell but fail under cron because cron runs with a different... Diagnosing Disk Space Problems That Break Website Operations An account near or over quota can fail in ways that do not look like a simple “disk full”... Diagnosing an Application That Cannot Create or Modify Files If an application cannot create cache files, uploads, updates, or generated assets, check both... Troubleshooting an Expired SSL Certificate An expired certificate is no longer within its valid date range and browsers can warn visitors... Troubleshooting FTP Login and Upload Problems When an FTP connection fails, verify the connection details before changing server files. Confirm... Diagnosing Large Imports That Fail in the Browser Large imports can hit several independent limits: browser/proxy timeouts, PHP upload size, POST... Troubleshooting an SSL Hostname Mismatch A hostname mismatch occurs when the requested hostname is not included in the certificate... Reading Resource Faults During Troubleshooting On CloudLinux systems, Resource Usage can show limits and faults for resources such as CPU, entry... Troubleshooting an Untrusted SSL Certificate Warning A browser can reject a certificate even when encryption is technically active. Common causes... Troubleshooting Email That Will Not Send or Receive Use a structured check before changing multiple email settings at once. If you cannot send Sign... Diagnosing a Database “Access Denied” Error A MySQL or MariaDB “Access denied” error usually means the connection credentials or privileges...

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