A form needs both a usable layout and a verified delivery destination. A success message alone does not prove that a submission reached a mailbox.
Steps
- Add a suitable form preset and select the form container to open its settings.
- Set the recipient explicitly to the mailbox that should receive submissions.
- Review field labels and required fields. Collect only the information needed for the form's purpose.
- Keep the available spam protection enabled and review the success or error messages.
- Preview and publish, then submit a clearly labeled test using non-sensitive details.
Check the result
Check that the message reaches the intended mailbox and that its fields are readable. Test required-field errors and the mobile layout as well.
Before you continue
Do not assume Sitejet Studio customer-portal features are available in a hosting-panel builder. If delivery fails, inspect the recipient spelling, mailbox spam folder, and form configuration. Avoid repeatedly submitting tests without checking whether earlier messages were delayed.
Official documentation: Sitejet guide.
